OnTaskk: Smarter Support.
Smarter Engagement.

Gain full control over your IT & non-IT assets with intelligent ITAM tools

ServiceFLX is an all-in-one cloud-based IT Service Management (ITSM), IT Asset Management (ITAM), Network Monitoring, and CMMS software designed to help businesses streamline operations, improve efficiency, and reduce downtime. From AI-powered support systems to real-time network monitoring and predictive maintenance, ServiceFLX empowers enterprises and SMEs with the tools to manage everything from a single, unified dashboard.

FlexAsset

Asset Management

IT & Non-IT asset tagging, lifecycle tracking, expiry alerts

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FlexSupport

Support & Ticketing

SLA-driven ticketing & resolution for internal/external issues

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FlexRemote

Asset Control

Secure remote desktop access (attended/unattended) with audit logs

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FlexAMC

Maintenance & AMC

AMC & vendor management, preventive maintenance & renewal alerts

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FlexMonitor

Asset Monitoring

Real-time monitoring of networks, endpoints & servers with alerts

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Need any support.

connect@serviceflx.com

Built-In
Artificial
Intelligence

We brings the power of automation to your fingertips. Making IT
and asset operations smarter, faster, and fully proactive.

Smart Asset
Discovery:

Upload images of assets and let AI auto-classify, tag, and populate metadata.

Predictive
Maintenance:

Pattern recognition to forecast potential failures before they disrupt ops.

Self-Heal
Assistant:

AI-guided user flows to resolve issues before escalating to IT support.

Auto-Routing &
SLA Management:

Intelligent ticket assignment based on issue type, SLA criticality, and agent load.

Have questions?
Our experts are here to help.

Email: connect@serviceflx.com

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Issue Resolution Time


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hrs/week

IT Manager Time Saved


0%

Manual Audit Hours

Right
How We Translates to
Real Business Value

0%

Equipment Downtime


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Asset Data Accuracy


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AMC Renewal Accuracy

AI-Powered Ticketing

Every email becomes a trackable ticket automatically

SLA Compliance

Predictive alerts keep your team ahead of deadlines

Customer-first organizations power support through OnTaskk.

Chat-Style Collaboration

Resolve tickets faster with real-time teamwork.

Customer Delight

Consistent communication and feedback collection.

With OnTaskk Support, delivering exceptional customer service has never been easier.

Industries We Empower.
Problems We Eliminate

AI-powered intelligence meets enterprise control automating asset tracking, support, maintenance, and monitoring to eliminate guesswork, reduce downtime, and deliver clarity across every business function.

Healthcare

Gain total visibility and lifecycle control over both IT and biomedical equipment. Preventive maintenance and AI-led alerts reduce equipment downtime and ensure compliance without manual tracking.

Education

Manage computers, smart boards, lab devices, and non-IT infrastructure across campuses. Unified ticketing and remote support ensure minimal class disruption and faster issue resolution.

Manufacturing

Track machines, tools, handheld devices, and facility equipment in real-time. Schedule preventive maintenance to reduce breakdowns and monitor systems health from plant to office.

Real Estate & Facility Management

Gain total visibility and lifecycle control over both IT and biomedical equipment. Preventive maintenance and AI-led alerts reduce equipment downtime and ensure compliance without manual tracking.

Retail & E-Commerce

Enable real-time monitoring of POS systems, back-office IT, and logistics tools. With QR-based asset tracking and AI diagnostics, streamline operations across warehouses and storefronts.

Finance & Banking

Monitor and govern IT assets across branches with full audit trails and role-based access. Auto-routing and SLA tracking enhance internal support efficiency and data integrity..

Construction & Infrastructure

Track costly machinery, tools, safety devices, and IT equipment across multiple sites. Remote control, maintenance schedules, and visual audits ensure maximum utilization and accountability.

Logistics & Transportation

Ensure 24/7 monitoring of communication systems, handhelds, tracking devices, and IT assets. Centralized visibility improves operational control and asset allocation across fleets.

If you’re thinking of trying it, now’s the perfect time.

Enjoy14 days free
no strings attached.

connect@serviceflx.com

Visibility Starts with Reading

Get easy tips and smart ideas to fix problems, save time, and work better.

Read it. Try it. Improve your day.
Stop Losing Track: How SMEs Can Take Back Control of IT Assets
Learn More
QR Codes in IT: Smart, Scalable, and Surprisingly Simple.
Learn More
Remote IT Support Without the Stress: Best Practices for SMEs
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Where the Money Leaks: Uncovering Hidden Costs in Asset Mismanagement
Learn More

Our

Solutions

ITSM

(IT Service Management)

Deliver exceptional IT support with AI-powered ITSM software:

  • AI Powered Support System
  • Smart Incident Management
  • Service Management & SLA Tracking
  • Automated Workflows
  • External Support System
  • AI-powered Incident Summaries
  • Consolidated Ticketing Dashboard

ITAM

(IT Asset Management)

Gain full control over your IT & non-IT assets with intelligent ITAM tools:

  • Smart Asset Management
  • AI Integrated Asset Discovery
  • Remote Asset Management
  • License Renewals & AMC Reminders
  • Asset Lifecycle Management
  • Spend Insights for Assets & Users
  • Reports & Analytics
  • Unified Asset Insights Dashboard

Network Monitoring

Monitor and secure your networks with real-time monitoring software:

  • Custom Dashboards
  • Real-Time Network Monitoring
  • Topology Mapping & Visualization
  • Alerts & Incident Management
  • Multi-Site & Asset Monitoring
  • Analytics & Reporting
  • Network Security & Control

CMMS

(Computerized Maintenance Management System)

Revolutionize your maintenance operations with our next-gen CMMS software:

  • Work Order Management
  • Spare Parts Inventory Tracking
  • Preventive Maintenance Automation
  • Reports & Dashboards
  • Asset Health Monitoring
  • Predictive Maintenance with IoT Sensors
  • Mobile CMMS App for field teams
Delivers personalized answers aligned with your business
  • Trained with your PDFs, FAQs, and internal docs.
  • Speaks in your brand’s voice and tone.
  • Supports multiple products, services, or departments.
  • Customizable to reflect campaigns, promotions, or launches.
  • Handles complex queries with context-based responses.
  • Builds trust by giving customers familiar, brand-aligned answers.

AI That Learns, Adapts, and Supports.

Whether it’s ticketing or chat, OnTaskk is ready to optimize your workflow in three simple steps.

Step-1
Training
  • Feed OnTaskk your knowledge base, FAQs, or support docs.
Step-2
Personalization
  • Tailor tone, style, and brand identity.
Step-3
Deployment
  • Launch tickets or chatbot instantly to your team or community.
Reduce SLA breaches by up to 60%

Support & Engagement.

Reimagined

Cut ticket resolution time in half
Automate repetitive questions, saving hours of staff time
Boost customer satisfaction with instant, accurate responses
OnTaskk isn’t just a tool it’s the future of intelligent support and engagement.

Schedule Demo Now

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Power. Clarity. Control.

Serviceflx isn’t just another IT tool. It’s your infrastructure's command center now infused with AI.
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